Follow Us!
Categories
-
Recent Posts
Recent Comments
Archives
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- June 2012
- May 2012
- April 2012
- March 2012
- January 2012
- December 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
Administration
Tag Archives: problem
Digital Signage Enclosure – When an touchscreen kiosk is too huge.
One main problem with the installation of a kiosk is the drawback on foot space on the sales floor this is when a LCD enclosure comes in to its own as it is. Continue reading
Car Wash Greeters Versus a Kiosk Pay Station
As a former franchisor, in the car wash industry, I was often a lightning rod against more established car wash companies because my company was franchising mobile car washes which compete directly with them. They hated me with passion, and every city where we went to service, some 450 cities in all, in 23 states. Continue reading
Digital Signage Kiosks – What Happens When They Fail?
During the month of December in Philadelphia the kiosks that are used for deploying parking tickets were not working due to the extreme cold, some thought this was cool as they got free parking – how wrong they were! We all see kiosks everywhere we go from the train station to the shopping mall and we are becoming very reliant on them for information, but here is a situation were the kiosks that have digital signage built in and is targeted at the vehicle owner whilst they are paying for a car park ticket with their Smartcard or credit card. The problem was that the kiosks who were manufactured by a company out of Wentzville Missouri did not have the correct upgraded software installed and caused the kiosks to malfunction and reject valid payment methods, making parking almost impossible Continue reading
Snags In E-Commerce
The novelty of shopping on the Internet has worn off, and today’s customers are sophisticated and discerning. Because the competition is always just a mouse-click away selling on the Internet is not as easy. Making money online may be harder than earning from business offline Continue reading
Posted in Internet Kiosks, Public Kiosks and Custom Kiosks
Tagged customer, data, maintenance, online, problem, provider, server, service, shopping, transaction, user
Comments Off
I’m Not Sure, But I’ll Be Happy to Find Out!
One of the coolest devices to appear in area supermarkets in the last year has been the $1 video rental kiosk. I’ve written about these machines elsewhere. Suffice it to say that these self-service devices beat the heck out of traditional video stores, especially the chains that get about $5 a shot for a rental. Continue reading
Posted in Internet Kiosks, Public Kiosks and Custom Kiosks
Tagged clerks, confident, information, Kiosk, market, problem, rent, wrong
Comments Off
Digital Signage Kiosks – What happens when they fail?
During the month of December in Philadelphia the kiosks that are used for deploying parking tickets were not working due to the extreme cold, some thought this was cool as they got free parking – how wrong they were! We all see kiosks everywhere we go from the train station to the shopping mall and we are becoming very reliant on them for information, but here is a situation were the kiosks that have digital signage built in and is targeted at the vehicle owner whilst they are paying for a car park ticket with their Smartcard or credit card. The problem was that the kiosks who were manufactured by a company out of Wentzville Missouri did not have the correct upgraded software installed and caused the kiosks to malfunction and reject valid payment methods, making parking almost impossible. Continue reading
Customer Experience Creates Loyalty – Getting it Done in the Store
My father had some basic rules for business: “always do right by the customer and you will do right by him”, and “the customer comes first”. We’ve all heard customer axioms like this for years yet it is only recently that this dialogue is getting significant air time. This has been known for decades yet it is as if they just “discovered” this great business truth, hidden for all these years.. Continue reading
Posted in Internet Kiosks, Public Kiosks and Custom Kiosks
Tagged customer, effective, experience, Kiosk, problem, process, question, time
Comments Off
